Frequently Asked Questions When Inquiring About an In-Home Care Company

When seeking care services at home, you want to be sure that you truly consider what your needs are and how you expect those needs to be met. Here at Aqua Home Care, we encourage all prospective in-home care clients to consider their own personal care needs, services they require and their expectations when making a decision about support at home. Our team would like to share some considerations to take into account when making your selection while also providing answers to these frequently asked questions about our own company:

Does this company come highly recommended?

Yes, Aqua Home Care is a reputable in-home caregiver referral company that has been proudly serving residents of several Florida counties for many years. In-home care recipients and their families have made numerous recommendations on our behalf. It is important to research client satisfaction to help ensure the company you are considering is highly regarded. An abundance of negative reviews is a red flag.

What services are offered?

Our Aqua Home Care team matches clients with caregivers based on needs and personality. This ensures that individuals are paired with someone best-suited to meet their personal care needs. Services can include transportation, heavy housecleaning, laundry washing, bed linen changing, pet and plant care, medication reminders, personal hygiene care, assistance with daily routines, meal preparation and feeding, mobility assistance, supervision, companionship and more. Be sure to ask how caregivers are selected for each individual and if your caregiver has experience with specific care needs. 

What is the availability of the caregivers?

Aqua Home Care has a registry of trusted caregivers who can be available anywhere from a few hours a day to around the clock, live-in care. If a company is unable to accommodate the care you need when you need it, you may find it best to reconsider. 

In what way will my needs be met?

Aqua Home Care has the highest of standards when it comes to quality support at home. Caregivers from our registry are competent, professional, qualified, reliable and dedicated to meeting the care needs of their clients with respect and compassion. After thorough assessment, tailored care plans are developed for each unique individual and a caregiver best-suited to fulfilling the care plan is selected so that support received is personal and specific to each situation. Uncertainty or vague responses to this question can be a red flag. 

Will there be someone to help me or my loved one if our usual caregiver cannot be there for any reason?

Yes, Aqua Home Care will work to find a replacement should your caregiver require leave for any reason. 

What if my care needs change or I need more care in the future?

Aqua Home Care specializes in the development of tailored care plans to meet specific needs. If at any time you find your needs change, your personal care plan will be updated to include or discontinue specific services. 

If you are searching for a reputable in-home care referral company, look no further. Aqua Home Care offers the full package when it comes to quality care at home. It is important to consider these questions when inquiring about any in-home care referral company. Should you have any further questions about Aqua Home Care, please do not hesitate to call our office. We are here to help in any way whether you are still making your decision or are ready to join the Aqua Home Care family.